Returns
Return Policy
Your satisfaction is our priority. We want you to be happy with every purchase.
Return Window
We accept returns within 14 days of delivery for items that meet our return conditions. To initiate a return, please contact us with your order details and reason for return.
Eligible for Return
Single cards in original condition (unplayed no new damage)
Sealed products that are still factory sealed and unopened
Accessories and supplies in original packaging
Items received damaged or significantly different from listing
Wrong items shipped (full refund or exchange)
Not Eligible for Return
Opened sealed products (booster boxes ETBs blister packs etc.)
Cards that have been played graded or altered after purchase
Items returned after the 14-day window
Digital products or gift cards
Items damaged by the buyer after delivery
How to Return
- Contact us at (518) 280-7318 with your order number and reason for return
- We will provide a return authorization and shipping instructions
- Ship the item back in its original or equivalent protective packaging
- Once received and inspected, we will process your refund within 3-5 business days
Refund Details
Refunds are issued to the original payment method. Processing times may vary depending on your payment provider:
- Credit/Debit cards: 5-10 business days after refund is processed
- Store credit: Available immediately upon approval
Original shipping costs are non-refundable unless the return is due to our error (wrong item, damaged in transit, etc.).
In-Store Returns
Items purchased in-store at our Clifton Park location can be returned in person during store hours. Bring your receipt or proof of purchase for a faster return process.
Return Summary
Return Window
14 Days
Refund Method
Original Payment
Processing Time
3-5 Days